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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carolyn Compardo

Carolyn Compardo

March 21, 2025

5  out of  5
rating by Carolyn Compardo
"After moving to TX I began searching and reviewing various companies filling out online questionnaires, leaving phone messages, sending emails requesting appointments etc. When I called my local State Farm office a live person answered the phone! She was informative, knowledgeable and very accommodating. When I went in, I was introduced to everyone and the office felt like a family of cooperative rather than competitive agents. Since then my agent, Karen Lopez, has respectively contacted me to answer questions and politely see if I had any concerns she could address. Superb customer service in a technological, digital world!"
We responded:
"Carolyn, Welcome to our agency family. We appreciate you allowing us to help you with your insurance needs. Our team is here if we can help you with anything. "
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Powers L

March 21, 2025

1  out of  5
rating by Powers L
"Beyond disappointed. Zero claims filed in over a decade. Female being charged 3x higher rate than other local Insurance Offers. Response request for accounting breakdown and/or rational? Information denied due to "proprietary" reasons? I did not request "additional dwelling coverage" yet it was increased.. The property valuation increased and does not equate to the Denton County Tax Records. However that Dwelling increase contributed to my policy renewal increase. The real reason this is happening? The Insurance Industry lobbies Texas Legislators. The outcome for consumers is WEAK regulatory and zero accountability or transparency. Mike mails a copy of my 5k renewal homeowner's policy without the Declaration page. Thanks Mike...Great job!😊"
We responded:
"L Powers, I don’t want to go into details on a personal conversation in a public forum. You purchased your coverage online and have not had any interactions with my office setting up your policy. As I have explained to you several times, no insurance company is going to provide you with rating models that you demanded. We provided you with all of the information that we could, and we explained that pricing is not made locally. You are welcome to shop other providers if you are not happy with the policy you are paying for. I am sure you have noticed the cost of everything increasing over the last several years due to inflation and insurance is no exception. You insinuated that your cost are higher due to you being a female, anyone that has basic knowledge of insurance knows males are always more expensive than females. I offered to meet with you in person to discuss your policies and pricing however you declined. I would have been glad to review your policy and educate you on how insurance works and how values are determined for a home replacement cost, county tax records have no impact on a home replacement value. If you have concerns about Texas insurance laws, I recommend speaking with your local representative. I appreciate your review; it helps our algorithm. If we can assist any further, you are welcome to call our office. "
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Adrianna Lewis

March 11, 2025

5  out of  5
rating by Adrianna Lewis
"It was great working with Karen, Mike and Crystal. The whole process was smooth. They got me some great discounts and I’m happy I chose to go with them!"
We responded:
"Adrianna I am glad we were able to help you with your insurance needs. we have a wonderful team that works great together to ensure that we assist our customers the best we can. We welcome you to our agency. "
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Poonam Kadam

March 11, 2025

5  out of  5
rating by Poonam Kadam
"We were looking to switch our existing insurance provider and Karen helped me with it wonderfully at every step. She was very patient and made sure to explain the policies to me before me signing them up. She also helped us save money bundling our home and auto insurance."
We responded:
"Poonam, Karen works hard to help her customers get what they need. We are glad we were able to assist you with your home and auto insurance. We are here if you need us and we welcome you to our agency. "
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chrystal lopez

March 5, 2025

5  out of  5
rating by chrystal lopez
"Karen Lopez is the go to person! Very helpful and understanding. Karen is professional and knowledgeable about all there is with Statefarm. I will stay because of her. Thank you"
We responded:
"Crystal thank you for the review. Karen is awesome. I am glad we were able to get you taken care of. "
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Brittany DeSantiago

February 27, 2025

5  out of  5
rating by Brittany DeSantiago
"Amanda is amazing and helped us save a ton of money bundling our home and auto insurance!"
We responded:
"Brittany yes Amanda is amazing, her passion for helping her customers shows everyday. I appreciate you allowing us to help you with your home and auto insurance needs. We welcome you to our agency family. "
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Dean Lampman

February 27, 2025

5  out of  5
rating by Dean Lampman
"Working with Amanda Pappas to explore & ultimately acquire bundled homeowner and auto insurance policies with Mike Bean's State Farm agency was a great experience. Amanda is excellent in explaining terminology, answering questions and she is highly responsive. She made the process positive."
We responded:
"Dean we welcome you to our agency family. I am glad that Amanda was able to work with you on your home and auto insurance needs in this changing market. We are here to assist anyway we can. "
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Amith Kulkarni

February 25, 2025

5  out of  5
rating by Amith Kulkarni
"It was great experience working with Crystal on my insurance needs."
We responded:
"Amith I am glad you were able work with Crystal to get your insurance needs taken care of. We welcome you the the agency family. "
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Bunnie Williams

February 23, 2025

5  out of  5
rating by Bunnie Williams
"Crystal is awesome to work with. We moved to Texas from South Dakota and our insurance agent we had since 1991 did not have offices in Texas so had to shop for insurance. It had been 33 years since last shopping for insurance. Crystal made the experience super easy and we have a lower premium (same coverage) with State Farm. Thank you Crystal!!"
We responded:
"Bunnie welcome to our agency family. I am glad Crystal was able to help you with your new auto and home insurance needs moving to the Great State of Texas! Welcome to Texas. It is a lot warmer here than South Dakota. "
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Brenda Wales-Tollakson

February 21, 2025

5  out of  5
rating by Brenda Wales-Tollakson
"Crystal is very professional and helpful. She reached out to me when I told her that My Allstate policy was going to be up for renewal. I appreciate her very much."
We responded:
"Welcome to our agency family Brenda. I am glad Crystal was able to help you out. We are seeing a lot of people with the same issue and are able to help them out. "
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Leigh Ann Kamm

February 18, 2025

5  out of  5
rating by Leigh Ann Kamm
"I had an excellent experience working with Amanda at Mike Bean State Farm. She helped me switch my auto insurance under a tight timeline while providing a full breakdown of my benefits. Not only did she make the process smooth and stress-free, but she also found a way to bundle services and lower my costs. I truly appreciate her and Mike’s expertise and guidance. If you're looking for excellent service and potential savings, I highly recommend giving Amanda a call!"
We responded:
"Leigh we appreciate the opportunity to help you with your auto insurance. Amanda is amazing helping her customers. We welcome you to the agency family. "
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Matthew Farrell

February 7, 2025

5  out of  5
rating by Matthew Farrell
"Mike M was fantastic!! He explained everything so thoroughly for me & helped me save money monthly. 10/10 would recommend!!"
We responded:
"Matthew thank you for allowing us to help you with your insurance needs. We welcome you to our agency. "
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Jeff Reeves

February 4, 2025

5  out of  5
rating by Jeff Reeves
"Amanda did a great job setting us up under State Farm and was also able to save us money compared to our former insurance company."
We responded:
"Jeff welcome to our agency family. I am glad we were able to help you with your insurance needs. "
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Carmen Dominguez

January 28, 2025

5  out of  5
rating by Carmen Dominguez
"Great service. Explained everything."
We responded:
"Carmen thank you for allow us to help you with your insurance needs. Welcome to our agency family. "
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Kim Close

January 24, 2025

5  out of  5
rating by Kim Close
"Crystal was awesome. She she made it so easy for me to be able to cancel my old insurance policy. I move to the new one very seamless and effortless. She was wonderful to work with."
We responded:
"Kim we are glad we could help you out. Crystal is dedicated to helping out her customers. We welcome you to our agency family "
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jordan mendoza

January 23, 2025

5  out of  5
rating by jordan mendoza
"Great experience working with Karen. She was quick to follow up and provide clarity. Definitely recommend working with her!"
We responded:
"Jordan thank you for allowing us to help you with your insurance needs. we welcome you to our agency family. "
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Laurie Ann Farrell

January 20, 2025

5  out of  5
rating by Laurie Ann Farrell
"Mike Mehrkens is very efficient and kind. Looking forward to having State Farm as my auto insurance."
We responded:
"Laurie I appreciate you allowing Mike Mehrkens and our agency help you with your auto insurance needs. We welcome you to our agency family. we are here if we can help you with anything. "
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Unique Thoughts

January 20, 2025

5  out of  5
rating by Unique Thoughts
"My husband and I have been searching for the best car insurance policy and we received an amazing quote last year. With me getting rid of one of my cars I was sad to lose the discount but Crystal helped me find an amazing life insurance policy that let me still get a discount and now I have a more realistic policy than before! Thanks everyone for your help"
We responded:
"I am glad we were able to help you get the right policy personalized to you. Crystal is amazing at helping her customers find the right options for them. welcome to our agency. "
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Martina Hoffman

January 20, 2025

5  out of  5
rating by Martina Hoffman
"I would like to thank Mike Bean for his attention to detail, interest in meeting my insurance needs and the timeliness and kindness he extended. I look forward to having a more personalized experience, should I ever need assistance. Thank you."
We responded:
"Martina we are glad we were able to help you with your insurance needs. we pride ourselves on being more than just a cookie cutter agency. we personalize every experience to ensure our customers have what they need. "
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Alex Gonzales

January 17, 2025

5  out of  5
rating by Alex Gonzales
"Great to work with! Boat insurance done!"
We responded:
"Alex we hope you enjoy the boat this summer! If we can help with anything we are here for you. "
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Alexander Konovalov

January 15, 2025

5  out of  5
rating by Alexander Konovalov
"Great service, thanks !"
We responded:
"Alex welcome to our agency family. we appreciate you allowing us to help you with your needs. "
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Nathan Scolaro

January 10, 2025

5  out of  5
rating by Nathan Scolaro
"Great insurance service and advice! Crystal has been extremely helpful and invested in my coverage!"
We responded:
"Nathan we welcome you to our agency family. Crystal is amazing at helping her customers find their needs and building a policy personalized to them. "
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Equipment Manager FMYFAcademy

January 9, 2025

5  out of  5
rating by Equipment Manager FMYFAcademy
"Crystal was very knowledgeable and kind. Did a great job of walking us through the process and options offered for Home and Auto insurance. Would highly recommend."
We responded:
"We are glad we could help you with all of your different needs. Crystal is a Rockstar helping her customers. "
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Rigers Bejkollari

January 8, 2025

5  out of  5
rating by Rigers Bejkollari
"Thank you for your help Amanda!"
We responded:
"thank you for allow us to help you! Welcome to our agency family "
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Byron Byrd

January 7, 2025

5  out of  5
rating by Byron Byrd
"Mike Mehrkens is absolutely great! He helped me through a very difficult process of getting life insurance last year. So, when it came time to shop for policy renewals this year, we gave Mike a call. Now we have our home, auto and umbrella with State Farm. Super efficient and prompt communications. The best pricing around. Give them a call!"
We responded:
"Byron, thank you for allowing us to help you with you Life, Home, and auto insurance coverage needs. We welcome you to our agency family. Mike was excited to help you out. He has a true passion to help his customer. "