State Farm® Insurance Agent Mike Bean

"I had lots of questions for my business insurance and Crystal helped with everything and got it running smoothly. Thank you!"

"I’ve had a great experience with Mike Bean and the great folks that work with him. My ever changing needs are no problem for this group. Always available when I have a question and simply pleasant people to deal with."

"Crystal was such a pleasure to work with. She helped us set up several new insurance policies, both personal and business, and made the whole process smooth and straightforward. She’s incredibly knowledgeable, organized, and really takes the time to walk you through everything. We never felt rushed or overwhelmed. She explained our options clearly, answered every question we had, and made sure we felt comfortable with each decision. What really stood out, though, was how kind and easygoing she is: warm, approachable, and genuinely invested in helping us get what we needed. We’re so grateful to have found her and would happily recommend her to anyone looking for guidance with their insurance."

"Amber made sure that I understood the entire process every step of the way. I really appreciated that."

"Great team to work with."

"I’ve had auto insurance with State Farm for about a year now. I recently needed to add on another car and bundle with home insurance and the whole experience was great thanks to Crystal Burns! Since I’m a first time home buyer, she walked me through the coverages and premiums in detail and also helped me to save where I could. She was super available and checked in on me while getting ready for the policy start date. Definitely recommend 10/10!!!"

"Amber did a really good job. Save me a lot of money and Was very proactive and helping me save money before my policy renewed"

"First, to start with your response is woefully inadequate and false. Of course, you don't want to go into detail now. I did not purchase either policy ONLINE. I purchased them through Mike Mehrkens, Acct. office manager. He is at your Flower Mound, Texas office. [Not online] Nor did I ask you about rating models ; I did ask for a legitimate explanation regarding my rate increase. Which under The Texas Business Commerce Code and Deceptive Trade Act; All consumers have a legal right to request. Therefore, your response is intentionally, knowingly deceptive and wrong... Not to mention unprofessional. Mr. Bean, you never made not one single attempt to contact me by phone or answer my complaint. Your response or answer. Sounds like someone with narcissist personality disorder. A truly sad in denial individual. Over the next month. I will find a new Agent and Agency . One that appreciates my business and respects people. God bless the people who you work with🙏"

"Amber is responsive and personable. She has a working knowledge of the policies explains the process advising you of expectations and fantastic customer care"

"Crystal was amazing in helping me get new policy with them. She gave me peace of mind. She explained everything to me in a way that understand and gave me a great rate. I am truly thankful for her and to State Farm for taking care us me and my daughter’s needs."

"Amber was awesome, and made it easy to switch companies, Both because of the service and the price. It was So much easier than trying to do it on my own. She was there to help me through every step of the process. My last company was like talking to a robot. Thank you Amber!"

"Crystal did an amazing job at helping me start my insurance. This was my first time ever and i did not have a hard time at all!"

"Crystal was amazing! She really knows insurance and was able to guide me through the whole process of selecting home and auto insurance. Incredible response time and willingness to help in any way she can. I would definitely recommend her for your insurance needs!"

"Easy to understand and follow with my account manager, even got multiple updates on my account and future plans!"

"Amber at Mike's office was wonderful, we did some changes to our policy and she kept us informed and got us taken care of in no time at all. We have been with State Farm for 40+ years and working with Amber and Mike is a pleasure. Thank you for taking such good care of all of our needs.-UPDATE: between Crystal and Amber at Mike's office helping us handle a roof claim and adjusters that are not wonderful, Amber and Crystal really go to bat for you and help to make life easier when dealing with others. Thank you so much Mike Bean for having such great employees that truly care about folks!"

"Crystal Burns was very friendly, helpful and made it easy to do business with this agency. And to make it even better, the agency is local and they are available by calling a local number instead of an 800 number. Score for us!"

"Had a great experience switching all of our insurance policies over to State Farm, working with Amanda was super easy! She provided all the information, answered all of our questions and made it very simple to understand and switch over. Also great to be saving a lot of money each month!"

"After moving to TX I began searching and reviewing various companies filling out online questionnaires, leaving phone messages, sending emails requesting appointments etc. When I called my local State Farm office a live person answered the phone! She was informative, knowledgeable and very accommodating. When I went in, I was introduced to everyone and the office felt like a family of cooperative rather than competitive agents. Since then my agent, Karen Lopez, has respectively contacted me to answer questions and politely see if I had any concerns she could address. Superb customer service in a technological, digital world!"

"It was great working with Karen, Mike and Crystal. The whole process was smooth. They got me some great discounts and I’m happy I chose to go with them!"

"We were looking to switch our existing insurance provider and Karen helped me with it wonderfully at every step. She was very patient and made sure to explain the policies to me before me signing them up. She also helped us save money bundling our home and auto insurance."

"Karen Lopez is the go to person! Very helpful and understanding. Karen is professional and knowledgeable about all there is with Statefarm. I will stay because of her. Thank you"

"Amanda is amazing and helped us save a ton of money bundling our home and auto insurance!"

"Working with Amanda Pappas to explore & ultimately acquire bundled homeowner and auto insurance policies with Mike Bean's State Farm agency was a great experience. Amanda is excellent in explaining terminology, answering questions and she is highly responsive. She made the process positive."

"It was great experience working with Crystal on my insurance needs."

"Crystal is awesome to work with. We moved to Texas from South Dakota and our insurance agent we had since 1991 did not have offices in Texas so had to shop for insurance. It had been 33 years since last shopping for insurance. Crystal made the experience super easy and we have a lower premium (same coverage) with State Farm. Thank you Crystal!!"