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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Scolaro

January 10, 2025

5  out of  5
rating by Nathan Scolaro
"Great insurance service and advice! Crystal has been extremely helpful and invested in my coverage!"
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Equipment Manager FMYFAcademy

January 9, 2025

5  out of  5
rating by Equipment Manager FMYFAcademy
"Crystal was very knowledgeable and kind. Did a great job of walking us through the process and options offered for Home and Auto insurance. Would highly recommend."
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Rigers Bejkollari

January 8, 2025

5  out of  5
rating by Rigers Bejkollari
"Thank you for your help Amanda!"
We responded:
"thank you for allow us to help you! Welcome to our agency family "
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Byron Byrd

January 7, 2025

5  out of  5
rating by Byron Byrd
"Mike Mehrkens is absolutely great! He helped me through a very difficult process of getting life insurance last year. So, when it came time to shop for policy renewals this year, we gave Mike a call. Now we have our home, auto and umbrella with State Farm. Super efficient and prompt communications. The best pricing around. Give them a call!"
We responded:
"Byron, thank you for allowing us to help you with you Life, Home, and auto insurance coverage needs. We welcome you to our agency family. Mike was excited to help you out. He has a true passion to help his customer. "
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Alex Faught

December 30, 2024

5  out of  5
rating by Alex Faught
"Karen made the process of switching insurance companies quick and easy!"
We responded:
"Alex welcome to our agency family. Thank you for allowing us to help you with your insurance needs. "
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Carolyn Compardo

December 27, 2024

5  out of  5
rating by Carolyn Compardo
"After moving to TX I began searching and reviewing various companies filling out online questionnaires, leaving phone messages, sending emails requesting appointments etc. When I called my local State Farm office a live person answered the phone! She was informative, knowledgeable and very accommodating. When I went in, I was introduced to everyone and the office felt like a family of cooperative rather than competitive agents. Since then my agent, Karen Lopez, has respectively contacted me to answer questions and politely see if I had any concerns she could address. Superb customer service in a technological, digital world!"
We responded:
"Carolyn, Welcome to our agency family. We appreciate you allowing us to help you with your insurance needs. Our team is here if we can help you with anything. "
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Ashley La Kisha

December 27, 2024

5  out of  5
rating by Ashley La Kisha
"Karen is the best. She was attentive and understanding with my needs and she was able to provide. I will highly recommend her."
We responded:
"Ashley welcome to our agency family. We really appreciate you allow ing us to help you with your insurance needs. Karen is special and works hard to make sure she completely educates the customer so that they can really make the best decision. Have a wonderful 2025!"
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James Lett

December 24, 2024

5  out of  5
rating by James Lett
"Crystal did a great job. Very professional with very courteous follow up. Made the process very easy."
We responded:
"James welcome to our agency family. Thank you for allowing us to help you with your insurance needs. "
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KENNETH HOLLINS

December 23, 2024

5  out of  5
rating by KENNETH HOLLINS
"Crystal Burns assisted me in starting a new policy and the experience was nothing but amazing. She was able to get me, my son and renters insurance 100 dollars cheaper than what I was paying for just myself. Thank you Crystal for your quick and exceptional service."
We responded:
"Kenneth welcome to our agency family. Thank you for allowing us to help you with your insurance needs. Crystal is amazing, she does whatever it takes to help her customers. "
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Justice Shayanne

December 23, 2024

5  out of  5
rating by Justice Shayanne
"Karen, was so lovely and helpful! She made it easy for me to switch!!"
We responded:
"Justice welcome to our agency. We appreciate you allowing us to help you with your insurance needs. Karen really enjoyed your conversation and she is passionate about helping her customers. "
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Ladonna Glidewell

December 17, 2024

5  out of  5
rating by Ladonna Glidewell
"I don’t think I’ve ever had such a fast and easy experience with changing my insurance than I had with Crystal, she was very informative, answered all my questions and was the most friendly agent I have ever dealt with which made my decision to use State Farm much easier! Thank you!"
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Maria Elizabeth Mejorado

December 8, 2024

5  out of  5
rating by Maria Elizabeth Mejorado
"Karen Lopez was extremely patient with me and the questions that I had. She made time to explain things to me that I didn't understand right away. Thank you Karen!!"
We responded:
"Maria thank you for your kind words. Karen and all of our team strive to make buy insurance a positive experience. We want to make sure you understand exactly what you are getting so you can make the best decisions. "
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Vernice Hayes

December 7, 2024

5  out of  5
rating by Vernice Hayes
"We worked with Amber and she is beyond amazing! She went over and beyond to get us situated. After insane price hikes from competitors, Amber made sure she gave us a quote that fit us. In spite of hurdles we experienced in the process, she pushed through to the very end! She ended up saving us over $1,000 per month in insurance premiums. We couldn’t have asked for a better result! Thank you Amber and the State Farm family!"
We responded:
"Vernice welcome to our agency family. We appreciate you allowing us to handle your insurance needs. Amber is great and building a personal price plan to fit her customers. we are here if we can assist you in any way. "
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Mitra Mote

December 3, 2024

5  out of  5
rating by Mitra Mote
"Courteous and professional service. Thank you Mike M."
We responded:
"Thank you for the review. we appreciate you allowing us to help you. "
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Linda Burns

December 3, 2024

5  out of  5
rating by Linda Burns
"I recently had the pleasure of working with Crystal, and I couldn’t be happier with the experience. She was incredibly knowledgeable, patient, and went above and beyond to ensure I got the best coverage at an affordable rate. Crystal made the entire process smooth and stress-free. Thank you so much Crystal."
We responded:
"Linda thank you for the review. Crystal is great and an amazing part of our team. "
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Jessie Kaye

December 3, 2024

5  out of  5
rating by Jessie Kaye
"Crystal is extremely knowledgeable, professional, easy to work with and highly recommended. She will make sure you are properly covered and take the time to make sure you understand your policy."
We responded:
"Jessie thank you for the kind words for Crystal. she is a huge asset to our team. "
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Travis Mulder

December 3, 2024

5  out of  5
rating by Travis Mulder
"Crystal is awesome! Always so helpful."
We responded:
"Thank you for the review Travis. "
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Raymond Gillinger

November 25, 2024

5  out of  5
rating by Raymond Gillinger
"Crystal Burns did so much leg work and made this a great switch experience. 5 stars + from me. Thank you Crystal."
We responded:
"Raymond welcome to our agency family. Thank you for allowing us to help you with your insurance needs. Crystal is amazing and always puts forth the effort to do what it takes for her customers. "
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Deborah Gidney

November 9, 2024

5  out of  5
rating by Deborah Gidney
"I was dreading searching for new insurance. The millions of phone calls, the pushy agents. That is NOT what I found! What I found was Crystal!! A super lady that has your best interests at heart and truly works to make sure you can get what you need at affordable rates. She answered my million questions, she gave me exactly what I asked for and provided, but did not push at all, a few other options I had not considered and her take on them, which I took and still saved roughly $3700 for the next 12 months with my car and home insurance. Big savings, way better policies, deductibles and benefits. Amazing! She is sweet, kind and truly knows what she is talking about. Very relatable and funny. I cannot recommend this company enough!"
We responded:
"Deborah, thank you for allowing us to help you with your home and auto insurance. Crystal is great and is passionate about helping her customers. We welcome you to our agency family. "
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Jose Hugo Bal

October 2, 2024

5  out of  5
rating by Jose Hugo Bal
"Karen Lopez, is an amazing agent, gently person and the most professional that i knew."
We responded:
"Jose thank you allowing us to help you with your insurance. Karen is very passionate about helping her customers. "
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John Burnette

September 25, 2024

5  out of  5
rating by John Burnette
"Amanda is great and very helpful."
We responded:
"John, thank you for allowing us the opportunity help you with your insurance needs. Thank you for the compliment on Amanda, she is great and she has a lot of passion for helping her customers. "
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Katie McCray

September 20, 2024

5  out of  5
rating by Katie McCray
"Karen helped me with handling my claim for my broken windshield and was FANTASTIC!! She really made the process so much easier for me!"
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Cortney Wong

August 22, 2024

5  out of  5
rating by Cortney Wong
"Mike Mehrkens is the best! We were with another major insurer and our HO insurance costs had gone up dramatically. Coupled with a new teen driver in the house, I gave Mike a call to see what our rates would look like. Not only did he save us a total of $4000 (!!!!) on our car & HO insurance with equal coverage, but he was personable, took the time to go over everything in detail, didn’t try to upsell us, and he seems like just a generally good guy. Definitely give Mike a call if you’re shopping for new insurance!"
We responded:
"Cortney welcome to our agency family. Thank you for allowing us to help you with your home and auto insurance needs. Mike M is passionate about taking care of his customers. We try to treat all of our customers like we would if our family called. If we can help with anything, please let us know. "
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Quan Pham

August 16, 2024

5  out of  5
rating by Quan Pham
"I was closing on a house and needed a quick quote for home owner's insurance. Mike was very quick and gave me a quote that was much better than the other insurance companies. I am very impressed with his level of service and he kept me up to date throughout the process. I will be looking to change my Auto Insurance to Mike Mehrkens at State Farm."
We responded:
"Quan thank you for allowing us to help you with your Homeowners insurance and we look forward to helping you with your auto coverage as well. We welcome you to our agency family. "
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Shea Antunes

August 14, 2024

5  out of  5
rating by Shea Antunes
"Great local agent!"